Shipping & Returns

SHIPPING TIMES

All orders are taking 1 to 2 business days to process and ship.

International orders are shipped on Fridays only, you will receive updated tracking information one week after your order ships.

REFUNDS

We offer a 100% customer satisfaction guarantee. If you are not completely satisfied with our products email us within 30 days of receipt, mail back the unused portions and we will issue a full refund once we receive the product back at our facility. Unfortunately, shipping labels will not be provided, you must mail the product back at your own expense. International returns will be subject to a 10% restocking fee.

INTERNATIONAL ORDERS & CUSTOM CHARGES

Customs duty tax is pre-paid and covered by us for most Countries (please see below), you will not be billed separately. Please note, some international orders may sit in transit for up to one month plus, we will only send a new order if the order has been stuck in transit for an excess of sixty (60) days.

We prepay customs-duty tax for select countries.

We don’t want you to have to pay these high fees so we’ll cover them if you live in these countries: 

Australia, Austria, Belgium, Canada, Chile, Estonia, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Portugal, Spain, Slovakia, Sweden, United Kingdom.

If you’re not located in these countries, you may have to pay custom-duty tax. 

WRONG ADDRESS ISSUES

Be very careful when typing in your address, if you type the wrong address or enter your information incorrectly we will not reimburse lost packages.

All orders ship from 6505 W Calumet Rd. Milwaukee, WI 53223.